How to Have a Crappy Conversation

This week brought an interesting theme. Two of my colleagues – and me - all found ourselves in a universally dreaded situation. We had to have crappy conversations. And they Stressed. Us. Out. (Nooooo sleeping here.) Colleague #1? He had to tell his somewhat-non-performing staff member who really loved working from home…that he would no longer be...
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The Boomerang Effect

A recent work trip found me networking with two women I hadn’t met before.  It didn’t take long before I noticed a pattern pop up. Let’s see if you catch it. Woman #1: Whew, it’s so great to be here because I thought I might not make it. My daughter just had her wisdom teeth out and it turns out they were all impacted… Woman #2: I know what you mean! My ...
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